I) Do you consider ESAT a helpful tool for analyzing clients and projects?

Very much so
Yes
Not sure
No

II) Has ESAT become an integral element of your bank's business procedures?

Yes
No

Comments:

III) Are there aspects that are not covered by ESAT, but should be?

Yes
No

What information would you like to have included in ESAT?

IV) How often do you use ESAT?

For every new client/project
For projects with obvious environmental and social risks
Only if environmental assessment is required by a third party (donors, World Bank/IFC)
Never

Comments:

V) What are ESAT's strengths, in your experience?

VI) What are ESAT's weaknesses?

VII) What could be done to improve ESAT?

VIII) Did you encounter any technical problems when running ESAT?

Yes
No

If yes, could you specify the problems encountered (error messages displayed, etc.)?:

IX) Further comments:

I) Is the information provided in the Home section helpful? Is the amount of information supplied appropriate?

Yes
No

If no, what information should be added?

II) Further comments?

I) Is navigation in the Assessment Tool user-friendly and intuitive?

Very much so
Yes
Not sure
No

II) Step 2: Did you find all sectors you were looking for?

Yes
No

If no, which sectors should be added?

III) Steps 3 and 4: Are questions easy to understand and answerable with the information available to you?

Yes
No

If no, which questions should be added, omitted or redesigned?

IV) Step 5: Is the report feature (ESAT output plus comment fields) useful? Does it provide a practical outline of risks, opportunities and recommendations?

Yes
No

How could the report feature be optimized?

V) Further comments?

I) Is the Sector Information useful in your day-to-day business?

Very much so
Yes
Not sure
No

II) Should additional information be included or additional links to further information be provided?

Yes
No

If yes, what information would you add?

III) Further comments?

I) Do the explanations in the Glossary meet your needs?

Very much so
Yes
Not sure
No

II) What additional terms would you like to be covered in the next version of ESAT?

III) Further comments?